Business Training Seminars

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Keynote Speakers

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Customer Service


It costs five times as much to get a customer in the front door, as it does to keep one. These seminars provide the key to establishing "nuts & bolts" customer service with even the most difficult customers. We believe that customer service, like sales is a craft, & constantly needs to be honed, & reinforced.

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Business Training
Executive Coaching
Public Seminars

Some of Our Clients

amex
American Express
Grubb & Ellis
Grubb & Ellis Commercial  Real Estate
Citicorp
Citicorp
Blue Cross
BlueCross/ BlueShield
Bank of America
Bank of America
Holiday Inn
Holiday Inn Hotels
Hilton
Hilton Hotels
Association
Assoc. of Hospital Administrators
UPS
UPS International
Alta Bates
Alta Bates Hospital
American Heart
American Heart Assoc.
Schools
Richmond, Calif. Unified School District
British Airways
Hooters Restaurants
General Motors
General Motors
Gallo Wines
Gallo Wines
Boeing
Boeing Corp.
General Foods
General Foods
Travellers
Travelers Insurance
Seahawks
The Seattle Seahawks Football Team
Nascar
NASCAR