Business Training Seminars

Keynote/Breakout

Business Trends
Communication
Customer Service
Leadership
Sales and Marketing

Profile

Thomas W. Albert

Graduate of George Mason University with a MS in Telecommunication who has 24 years of top level business experience, including the launching of the rural wireless industry which has allowed the cellular systems to operate virtually seamlessly across the nation. Always being one to thrive by learning, especially new means and methods, constantly making the effort to improve knowledge of the business process. Born German, and now a US Citizen, learned English at age 5, and mastering the language to native level by age 9, receiving his first sales award at age 11. Working since age 14, learned to access risks in various entrepreneurial efforts, learning the hard way what it takes to be successful in business. Background business experience including fund raising, from political to religious, wireless technology, such as cellular, paging, MMDS, as well as IT from building computers to software, being an active Internet user since 1991. Specializing in customer service, including the care and feeding of customers while turning them into a profit center and expanding into new areas to grow the volume of business transacted.

While working rural cellular licensing, started out as a junior account representative for a 12 month effort, grew it into a 9 year career and rising up to VP of Sales and Marketing within 4 years. While managing the operations of the company, grew its market share to over 5000 clients and having annual revenue of over $10 million with only 40 employees. Even being the highest cost of service provider, maintained 8% of the market where there were over 25 firms in the rural licensing application process.

Innovation and treads are the key to this kind of success, and being able to read them, allowed this type of success to happen in a period prior to going back to school to satisfy a personal desire to obtain an advanced degree in a technological field related to experience. Working two jobs while attend college full time for a Baccalaureate Degree, moving right into the Masters program at 2/3rds time to complete both degrees in just 7 years. Now focuses on teaching others how to handle various business operations from sales to customer service and maximizing their returns for the applied efforts.