Some people believe that business is about the bottom line ... money. But the real purpose, goal and pursuit of business is the creation of ongoing relationships with ideal customers, clients who continue to pay for the services you provide, for weeks, months, years and even for life.
How do you, as a business developer, locate such ideal clients and convince them to choose your services, over and over again, despite any attractive offers from your competitors?
The answer is quite simple. Provide the best service. Give more than what is asked for and more than what is expected. Maintain an honest, professional and ethical standard that cannot be tampered with. Let go of the clients who do not truly value what you have to offer. Focus your attention on those who appreciate your services. Encourage them to recommend you to others through testimonials and word of mouth. Keep your business in the f
As humans, we are social beings. For most of us, one of the cruelest punishments is total isolation. We need other people to listen to our stories, to share their own, and to mirror and respond to our thoughts and feelings and behaviors. But since we really do need other people, why do so many of us, so much of the time, have the biggest conflicts and the most harrowing difficulties with those people we need the most?
Part of the problem is that we need people, yet we may believe that we should not need anyone. The dream of Marlborough Man, the independent, cool, tough guy, still exists for men and women alike. So, we get into relationships with people we need and then we make every effort to prove to them how much we don't need them. And this happens at work, at home, and in any situation where we spend time and share activities with other people.
Communication is easy. All you need to do is say what you mean and mean what you say. Right! How many of us are able to truly do that? And, when we finally do say what we intend to say, why is it that the people we say it to are not always happy to hear our words?
Whether we want to believe it or not, there definitely is an art to communicating effectively. First, of course, we need to really know what we think, feel, believe, and want to communicate to others. Right here, many of us run into problems. We may have some idea about what needs to be said, but we may not be clear about how we feel and we may have no idea how the other person or persons might respond. So, first, we have to gain clarity about our own thoughts, ideas, needs, desires, beliefs and intentions.
Next, it is important for us to know who we are communicating with. How does this person tend to receive and interpret information? Do they often&n
People join a group for many different reasons. Motivation, excitement, appropriate skill level, cooperative attitude, and desire to participate, may be lacking. Some people join a group to "look good," to add it to their resume, because someone coerced them and they just could not say no, or because they're curious but don't intend to contribute much. Others join a group with the intention of being a star, the boss, leading others to their own self-serving goals, or just controlling others to boost their own morale. Some people join a group because they want to receive what that group has to offer - education, advice, money, prestige, or a sense of belonging. Then there are the rare few who join a group to discover what they can contribute, how they can help the group to improve and expand.
Not only do people join groups for diverse and completely different reasons, they also arrive with completely different personalit
MVP Seminars offers executive leadership and business coaching, inspirational and motivational keynote speakers, customer service, team building, project management, communication skill training and seminars for your professional organization. MVP Seminars business training and consulting will have an immediate impact on your sales, workplace and employee success.
