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Communication is easy.  All you need to do is say what you mean and mean what you say. Right!  How many of us are able to truly do that?  And, when we finally do say what we intend to say, why is it that the people we say it to are not always happy to hear our words?

Whether we want to believe it or not, there definitely is an art to communicating effectively.  First, of course, we need to really know what we think, feel, believe, and want to communicate to others.  Right here, many of us run into problems.  We may have some idea about what needs to be said, but we may not be clear about how we feel and we may have no idea how the other person or persons might respond.  So, first, we have to gain clarity about our own thoughts, ideas, needs, desires, beliefs and intentions. 

Next, it is important for us to know who we are communicating with.  How does this person tend to receive and interpret information? Do they often&n

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This blog is to help share the latest tools in improving communication skills, eliminating confusion in business and personal relationships and empowering people to live their dream with passion

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Sick of giving presentations where your audience isn't involved or even paying attention? Ready to take your presentations non-linear? Join me Tuesday, August 14, 2007 for a live webinar on non-linear presentations. The official title of the webinar is Step Outside the Boundary of Time: Create Presentations That Go With the Flow and you can sign up for it by clicking that link. There is a cost for attending, but I think you will find it well worth your time.

Why? Because in one hour you will get some of my top tips for presenting materials in a manner that forces your audience to be involved in the presentation. Involvement will increase audience attention and information retention. By setting up your presentations so that the audience decides where you will be going, you keep the audience centered on the presentation content. In addition, by allowing the audience to determine the order

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Because I was the Ah Champion of my Toastmasters club when I first joined in 1991, I've been asked many times, "How can I reduce my ahs, ums and other filler words?" 

First,  I explained that many people use filler words thus, if you are surrounded by these people, the ahs and ums are not as noticeable to others simply because they are used to hearing filler words.  I've heard a District Attorney, elected to office and having spoken to many, many groups have over 100 ahs and ums in the first 5 minutes of a 20 min. presentation.  I've seen a criminal attorney asking the judge to reduce the bail for his two clients with multiple ahs and ums.  Additionally, he was pacing back and forth and his eyes were focused on the floor rather than making eye contact with the judge.  In actuality, the use of filler words may be due to a lack of confidence, inability to think on our feet, etc.  

Before continuing, I don't mind

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I AIN’T NEVER HEARD NO ONE TALK LIKE THAT – OR WHY GRAMMAR MATTERS

For four years, I taught writing and language at Minnesota School of Business, which has a diverse student body, ranging in age from 19 to 50, of all backgrounds, both personal and professional.

One of my favorite teaching moments came when I was explaining a fine point of grammar. A woman in her thirties, studying business administration of all things, piped up: “Who talks like that? I ain’t never heard no one talk like that.”

I turned toward the white board to hide my laughter, while trying to figure out a gentle way to inform her of her error.

WHY SHOULD YOU CARE?

Think about it for a minute. How would your boss,

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